Taking Wellness to New Levels
By Kay Van Norman & Jan Montague
Senior living communities have recognized and responded to the need for
quality-of-life initiatives offering residents valid opportunities for
fulfillment and personal growth. The six dimensional model of wellness has
emerged as a valuable tool to accomplish this important mission, addressing
resident needs through the physical, social, emotional, spiritual, intellectual
and vocational dimensions of health. It brings a unified focus and sense of
purpose to guide program development, implementation and evaluation.
However, the process doesn't stop with creating the framework. A culture
change must be made that ensures a community-wide environment of wellness. This
change requires educating staff and residents about the six-dimensional approach
to wellness. It involves a team effort to transform the activity offerings and
health-related offerings into a comprehensive "whole-person" wellness
program. It also requires a conscious effort to change the mindset of staff or
residents who may equate age and/or physical frailty with an inevitable decline
in function and well-being.
One of the most satisfying aspects of implementing the
"whole-person" approach is changing belief systems about aging.
"Whole-person" wellness focuses on abilities rather than disabilities,
providing opportunities for growth in any or all of the dimensions. It
encourages residents to become active partners in maintaining and improving
their own well-being to the best of their ability.
Staff-driven model
Successfully implementing the "whole-person" approach requires
multiple options for involvement within each dimension of wellness. This could
be an overwhelming task if attempted primarily through a traditional
staff-driven model of scheduled group programs, informational newsletters and
periodic medical-related offerings. A serious limitation of this model is
providing opportunities for involvement primarily during set days and times,
creating a restricted number of entry points into programming. If an individual
is not able or willing to attend activities at the specific time, then they
often do not participate at all.
In addition, the quantity and quality of programming in a staff-driven model
depends entirely on staff abilities and experience, and the amount of time they
are able to commit to the programs. Unfortunately, very few communities maintain
a funding level to adequately support this model, resulting in harried activity
personnel and frequent staff turnovers. This seriously compromises program
quality and cohesiveness.
Finally, this approach unintentionally reinforces the concept that wellness
is "a class I attend three times per week," making it easy for
residents to take a customer approach to wellness programming rather than
accepting a strong measure of self-responsibility for maintaining well-being.
Meeting individual needs
A program model consisting primarily of group offerings also has difficulty
addressing differences within the group. It relies on individuals being at the
same place in their journey toward personal wellness. In addition it ignores
behavior change research showing that people move through various stages of
change before taking action. These stages of change include pre-contemplation
(not even thinking about change), contemplation (thinking about it) and
preparation (gathering information and getting ready). The action stage involves
taking action (i.e., engaging in something or making a change) and the
maintenance stage refers to maintaining the action or change.
Research shows that only about 15 percent of the population is ready to make
a behavior change (take action) at any one time, with the rest at various stages
of change along the continuum. When compared with the average 15 percent to 20
percent of residents regularly attending group offerings in a community (i.e.
taking action) this statistic provides an interesting parallel. It may provide
insight into why such a large percentage of residents are not regularly involved
in wellness offerings, even in the absence of common barriers such as cost,
transportation or lack of information and access.
Alternative model
An alternative model is needed to effectively address individual needs. This
new model must provide numerous points of entry into programming that don't
require additional staff time. It must encourage residents to explore each
dimension of health in ways that bring personal fulfillment. Finally, it must
blend traditional staff driven group approaches with individualized,
self-directed approaches at various levels of ability and stages of change.
Wellness Stations
As wellness consultants we have worked individually with many communities to
help them create and implement the six-dimensional model of wellness. In 1998 we
began collaborating on resident-directed approaches that would help communities
support whole-person wellness. One very successful approach has been wellness
stations. We began as simple posters of functional exercises to provide older
adults with on-going opportunities to take an active role in maintaining
physical function.
The evolution
During the past four years, the posters have evolved into multi-dimensional
stations giving equal importance to each dimension of wellness. Sketches have
given way to original watercolor artwork created to set the stage for the theme
of each station. Each activity, word and phrase has been carefully chosen to
address the needs of residents at different levels of ability and stages of
change. The stations reinforce the concept of self-responsibility by providing
ongoing opportunities for self-direction. Self-directed participation and
accomplishment of even small goals has been shown to enhance self-efficacy, a
leading determinant for both increased physical activity and social connection
among older adults.
Meaningful art
What started as a product to support wellness has evolved into the concept of
using "meaningful artwork" to grace the halls of senior living while
simultaneously reinforcing a community-wide environment of wellness. This
concept currently features four stations; Rise to the Occasion, Stop and Smell
the Roses, One Step at a Time and Count Your Blessings. They are placed around
the community in easily accessible places and are available on a continuous
basis. Each station features simple, safe activities ensuring success for
participants at various ranges of functional ability. Physical activities have
personal relevance to older adults such as improving the ability to perform
activities of daily living, preventing falls and increasing physical function.
Of equal importance is the appeal of original artwork blended with positive
affirmations promoting self-efficacy, confidence in abilities,
self-responsibility and a positive approach to life's challenges. This careful
integration of multiple dimensions helps residents address mind, body and
spirit, and appeals to residents at varying stages of change.
For example, Rise to the Occasion addresses the sit-to-stand function of
daily living. This "physical dimension" activity is coupled with
encouragement of a positive approach to life and openness to social interaction
(emotional and social dimensions).
Stop and Smell the Rose invites residents to take the time to enjoy the
smallest offerings of joy (emotional dimension) blending it with active
breathing and upper body range of motion.
One Step at a Time engages participants in a toe-to-heel walk challenging
their balance, while encouraging them to see possibilities for improvement
rather than limitations (emotional).
Count Your Blessings reminds participants to be aware of all the blessings in
their lives (spiritual and emotional) while offering a finger-stretching
exercise to improve hand function.
Personal journey
The multidimensional approach and self-directed format of the stations
appeals to a broad range of residents, allowing individuals to pursue
development of the body, mind and spirit at their own pace. They have relevance
to residents regardless of functional ability or where they may be in their
personal journey toward wellness. For example, one resident may be drawn to the
familiar "banner statements," stop to read the positive affirmation,
and then linger to enjoy the artwork. Another may be drawn to the artwork and
accept the opportunity to engage in a physical activity. Still another could be
drawn to the opportunity for movement but subsequently enjoy the artwork and the
encouragement for a positive approach to life.
Wellness stations provide numerous points of entry into programming for those
who do not wish to attend activities at set days and times. Communities have
also reported that the stations draw individuals into programming who, for a
variety of reasons, do not generally participate in any activities. When coupled
with traditional group classes and staff-driven activities, the wellness
stations significantly broaden the spectrum of program offerings without
increasing staff costs. They open a variety of doors into wellness dimensions
rather than requiring all participants to enter through one door -- scheduled
offerings. This approach empowers residents to take an active role in
maintaining their overall health, helps improve self-efficacy and gives them
ownership of their personal well-being.
Visible expressions
As "meaningful art" placed around the community, these stations are
always available to residents and staff, providing a continuous message of
wellness as an ongoing, personal journey. In conjunction with structured
programs within the six dimensions of health, the stations create unparalleled
opportunities for involvement. Finally, they provide a highly visible expression
of what your community is doing to foster resident well-being. Marketing
departments will surely appreciate this opportunity to differentiate your
community in the marketplace.
Kay Van Norman is the founder and president of SENioRS Unlimited in
Bozeman, Mont., providing consulting services in all areas of exercise and
wellness programming for older adults. She authored "Exercise Programming
for Older Adults" along with numerous chapters and articles. She has also
created two exercise videos and a variety of health education curriculums for
older adults. Ms. Van Norman serves as Director of the Keiser Institute on
Aging, is a board member of the American Senior Fitness Association, and is a
delegate for the Health Promotion Institute of the National Council on Aging.
She may be contacted at (406) 587-0786.
Jan Montague, MGS, has been president of Montague, Eippert &
Associates in Highland Heights, KY, since 1998. Her lifelong work in wellness
and health promotion resulted in the development of nationwide consulting
services for the design, development and implementation of wellness programs and
centers for seniors.
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